Axelman Digital Dubai

Privacy Policy

Last Updated: June 10, 2025

At AxelMan Digital, Dubai's premier luxury digital marketing agency, your privacy is paramount. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our services at axelmandigital.ae.

We understand that our clients—luxury brands and high-net-worth individuals—expect the highest standards of discretion and data protection. This comprehensive policy reflects our commitment to maintaining those standards while providing exceptional digital marketing services. We have designed our data practices to comply with international privacy regulations while ensuring we can deliver the personalized, premium service our clients expect.

1. Information We Collect

We may collect the following types of information:

  • Personal details: e.g., name, email, phone number submitted through contact forms.
  • Analytics data: e.g., IP address, browser type, page visits via tools like Google Analytics.
  • Cookies: Information to enhance website functionality and user experience.

2. How We Use Your Information

Your information is used for the following purposes:

  • To respond to your enquiries and provide the services you request.
  • To personalize your user experience and improve our website's performance.
  • For internal analytics and to enhance our business operations.

Detailed Usage Breakdown

Service Delivery

  • Process consultation requests and schedule strategy sessions
  • Develop customized digital marketing proposals for luxury brands
  • Execute approved marketing campaigns and track performance metrics
  • Provide ongoing support and campaign optimization services
  • Generate detailed performance reports and ROI analysis

Business Enhancement

  • Analyze user behavior to improve website functionality
  • Research luxury market trends to enhance our service offerings
  • Develop case studies and success stories (with client consent)
  • Improve our targeting for high-value luxury brand prospects
  • Optimize our communication strategies and client onboarding process

3. Data Collection & Processing Legal Basis

We process your personal data based on several legal grounds under applicable privacy laws:

Consent

When you voluntarily provide information through our contact forms, newsletter subscriptions, or consultation bookings, you give explicit consent for us to process this data for the stated purposes.

  • Newsletter subscriptions and marketing communications
  • Optional marketing research participation
  • Social media engagement and content interaction

Legitimate Interest

We may process certain data based on our legitimate business interests, always balanced against your privacy rights:

  • Website analytics to improve user experience and security
  • Fraud prevention and security monitoring
  • Business development and market research within the luxury sector
  • Internal record keeping and business administration

Contractual Necessity

Processing required to fulfill our contractual obligations when providing digital marketing services:

  • Project management and service delivery
  • Invoicing and payment processing
  • Client communication and progress reporting
  • Performance tracking and campaign optimization

4. Sharing Your Information

We never sell or rent your personal data. We may share your information with trusted third-party partners for essential technical, marketing, or legal purposes, always under strict confidentiality agreements. These partners are prohibited from using your personal data for any other purpose.

5. Your Rights

You have several rights regarding your personal data, including:

  • The right to request access to the personal data we hold about you.
  • The right to ask for corrections to any inaccurate or incomplete data.
  • The right to request deletion of your personal data, subject to certain legal obligations.
  • The right to withdraw consent at any time where we rely on consent to process your data.

6. Data Security

We are committed to protecting your data. We implement appropriate technical and organizational security measures, such as SSL encryption and secure server technologies, to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Third-Party Links

Our website may contain links to other websites, including our parent site axelmandigital.co.uk and other reputable sources. Please note that these third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: privacy@axelmandigital.ae.